F.A.Q


It is recommended to clean swimming pools once a week. This avoids algae and keeps your pool water clear. Depending on location and use a cleaning twice per week may be advisable. Commercial pools requires daily cleaning.


Filtration is the mechanical system for removing visible matter from the water. The filter medium is designed to remove hair, dirt, minute skin flakes, metal or calcium precipitates and other visible debris that would otherwise cause the water to be hazy and cloudy.


Chemicals are needed to keep your swimming pool clean. At POOLBOY.ID we follow the phylosophy “As much as necessary but as little as possible”. Each addition of chemicals should be strictly adjusted and well-founded by a prior water test. The amount of chemicals depends on season, way of use and location. In a well-cared pool adding chemicals can be reduced to twice per week.
Commercial pools requires daily chemical addition.


No, you don’t have enough “free chlorine” in your pool. Most pools contain both good chlorine and bad chlorine. The good chlorine is called free chlorine and is capable of killing germs. Bad chlorine, on the other hand, is called “combined chlorine” and is a poor germ killer.
Too much combined chlorine in your pool causes the strong chlorine odor. When the combined chlorine level reaches 0.2 ppm or more, it is time to shock your water. Shocking will eliminate the odor.


pH is the measure of acidity in the pool water. pH only ranges between 0 – 14, so even a slight change in the pH of your water can greatly affect various elements in your pool. A pool’s pH should be maintained between 7.2 and 7.6. A low pH means that the water is acidic and will eat away at any stainless steel and copper parts of your pool, as well as it causes irritation to swimmer’s eyes and skin.
All our PREMIUM- and PUBLIC-subscriptions contain water tests twice a week.


Salt water pools can be a great alternative to a traditional chlorine swimming pool. With proper attention, a salt water pool can be less costly, less work, and more comfortable for the body. Following are several tips that can help make caring for a salt water pool easier.The benefits of salt systems in pools are the convenience and the constant delivery of pure chlorine-based sanitizer. The reduction of irritating chloramines versus traditional chlorinating methods and the “softening” effect of electrolysis reducing dissolved alkali minerals in the water are also perceived as benefits. For some people that have sensitivities to chlorine, these systems may be less offensive.
Downsides are initial cost of the system, maintenance and the cost of replacement cells. Salt is a corrosive and will damage some metals and some improperly-sealed stone. However, as the ideal saline concentration of a salt-chlorinated pool is very low (<3,500ppm, the threshold for human perception of salt by taste seawater is about ten times this concentration), damage usually occurs due to improperly-maintained pool chemistry or improper maintenance of the electrolytic cell. Pool equipment manufacturers will not warranty stainless steel products damaged by saline pools.


Green algae is a common swimming pool problem, which may appear as a greenish growth on the floor and walls of a swimming pool, a green tint to the pool water or greenish material suspended in the pool water. Our PoolDoctor treatment recovers your pool within a week. We would be glad to provide you with this service.


It is recommended to run the filtration at least 8 – 10 hours per day. During rain season the filtration time has to be increased up to 12 hours per day.


Strange noises can be caused by many reasons a professional is needed to diagnose the problem, in addition if strange noises are heard .
Always turn the system off at the breaker (not the timer) and contact a professional.